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practical engagement


As a half-day session, participants will cover:


  • The definitions of engagement and consultation – are they the same or different?

  • Opportunities of good quality engagement for both the organisation and the community

  • Identifying stakeholders and understanding their different roles and influence in the engagement

  • How communications and marketing relate to engagement practice

  • Tools, models and frameworks for quality engagement practice

  • Different methods of engagement and when to use them.


  • Something you can do tomorrow to improve your engagement practice.


In the full-day session we also cover the following:


  • Additional case studies, relating the principles demonstrated, linked to real-world practice

  • Extended work and practice on methods

  • Planning for successful engagement, including template to keep


NOTE:  If working in local, state or federal government organisations, we include details of legislative requirements for consultation (and/or engagement).



Who should attend?  This session has been designed to suit all participants, from the first-time engager to the leader of an organisation.


Pre-requisites:   none


Recommended Experience:   none


Delivery:   This session can be delivered at your own location or in a public training facility.

201909 Practial Engagement Fundamentals
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practical engagement fundamentals is designed to support all members of an organisation on their community engagement journey regardless of their previous experience, providing for all participants to reach a common understanding of engagement principles and practice.

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